PRIVACY POLICY

THALWICK LIFESTYLE CO. (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or making purchases through our website. This Privacy Policy explains how we collect, use, protect, and manage your information when you interact with our online store.

By accessing or using our website, you agree to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand how your information is handled.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information necessary to provide our products and services, including:

• Name and contact information, such as email address, phone number, and shipping address.
• Billing and payment information required to process transactions.
• Order details, including purchased products and order history.
• Information you provide when contacting our customer support team.
• Website usage information, such as browser type, device information, and browsing activity.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to your inquiries.
• To communicate with you regarding your orders, updates, and service-related information.
• To improve our website, products, and customer experience.
• To prevent fraudulent transactions and maintain website security.
• To comply with applicable legal and regulatory requirements.

3. Payment Information

Payments made through our website are processed securely by trusted payment service providers. THALWICK LIFESTYLE CO. does not store your complete payment card information on our servers. Payment information is handled according to the security standards and privacy practices of the applicable payment processors.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website performance, and enhance your browsing experience.

Cookies help us understand how visitors use our website and allow us to provide more relevant services. You may adjust your browser settings to manage or disable cookies; however, some website features may not function properly as a result.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only when necessary to operate our business, including:

• Service providers who assist with payment processing, order fulfillment, shipping, website maintenance, and customer support.
• Legal authorities when required to comply with applicable laws or legal obligations.
• Business partners or service providers who are contractually required to protect your information.

All third parties handling your information are expected to maintain appropriate security and confidentiality measures.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your information, no method of online transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your personal data.

If you would like to make a privacy-related request, please contact us using the information provided below.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.